Question 1

Which areas do you collect from?

Accepted Answer

We offer free collection and delivery across Woking town centre, Horsell, Knaphill, Byfleet, West Byfleet, Old Woking and Goldsworth Park. Just enter your address when booking.

Question 2

How long does dry cleaning take?

Accepted Answer

Our standard turnaround is 48 hours from collection. Express same-day and next-day options are available on request — mention it in your booking notes.

Question 3

How do I pay?

Accepted Answer

You pay securely by card online when you book. Your card details are handled by our encrypted payment provider — we never see or store them.

Question 4

Do you clean wedding dresses?

Accepted Answer

Yes. We are wedding dress specialists and offer delicate cleaning plus keepsake preservation boxing to protect your gown for years to come.

Question 5

What if a stain won’t come out?

Accepted Answer

Our finishers assess every garment individually. If a stain is permanent we will let you know before cleaning, and there is never a charge for stain treatment attempts.

Question 6

Are your cleaning methods safe for delicate fabrics?

Accepted Answer

Absolutely. We use modern, solvent-free eco-friendly processes chosen to suit each fabric, from silk and cashmere to structured tailoring.